Marine Bank & Trust is a locally headquartered independent community bank. As such, we are committed to the being a resource for other locally owned businesses. When they thrive, we all succeed.
We take the same approach with our team. We invite them to provide input in decision-making processes, be it specific to our Bank, their responsibilities, and the services we offer. We encourage their involvement in the communities we serve, with virtually 100% of our team members participating in local volunteer efforts.
We take pride in our reputation as a provider of exceptional, personalized customer service and we do not take it for granted. We ensure that each employee is properly trained, is aware of our expectations and can confidently execute their responsibilities with ease. We monitor the customer experience we provide and coach as necessary. We recognize our team members who “go the extra mile” and employ internal promotions to keep our environment fun while never losing site of the end goal – remarkable customer satisfaction. In fact, we have been named “One of Indian River County’s Best Places to Work” multiple times.
Customers leave with a smile and return with a friend.
We deliver the BEST IN BANKING for the benefit of our customers, employees, shareholders and communities.
We are honest and ethical in all our actions. We value integrity and set the highest standard of ethics for behavior.
We show regard and concern for others. We measure success in human terms. The quality of our relationships with associates, customers, shareholders and all others are critical.
We take responsibility for being the best at what we do, on getting it right, and on having a positive effect on everyone we touch.
We understand that being well informed makes us a trusted and valuable resource. We strive to know everything about our organization, out responsibilities, and how to communicate our knowledge to others.
We have powerful and compelling enthusiasm for our relationships and for what we do. We approach everything with eagerness and emotional commitment.
Our goal is to be the best. We work to exceed every expectation and strive to make every interaction a positive memorable experience.
We take pride in being a great neighbor and a responsible corporate citizen. We contribute to the well-being of the communities where we live and work through ideas, employee volunteerism, civic leadership and stakeholder engagement.